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Get started with your ticketing with the Seller Information Pack
For full descriptions, inclusions, fees and benefits,
view the Milestone Tix Seller Information Pack.
Ready to get started?
How it works
Milestone provides a fully integrated one-of-a-kind cloud based ticketing platform bundled with Milestone’s expert team of professional ticketers and marketers - to provide a 360 ticketing and marketing service.
We provide personalised ticketing management, helping you to design your UX first, then we build and load events efficiently and correctly onto our premium customised white label ticketing platform.
We back this up with trained customer service staff who represent your brand including the ability to set up a dedicated phone line and answer phones as “event name, ticketing” for an extra fee.
Marketing Support
We include a range of event marketing for free as part of your managed service. Your events will be hosted on our consumer event website, www.EventsIN.com.au. Milestone’s event marketing team also reinvest a percentage of our Agent fee back into paid digital advertising for your event. We also leverage our significant event marketing experience and actively list your event on third party websites and promote your event through organic posts on our public EventsIn social media pages. We can add additional services such as pricing, packaging, product development and full service marketing if you need, as we’re a full service agency, with ticketing being one of our core services.
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White Label
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Milestone Managed
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DIY
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|---|---|---|---|
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National Event Listings
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Yes
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Yes
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Digital Marketing
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Yes
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Yes
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Social Media
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Yes
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Yes
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Events In Listing
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Yes
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Yes
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Yes
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eDMs
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Yes
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Yes
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National Event Listings
|
Digital Marketing
|
Social Media
|
Events In Listing
|
eDMs
|
|---|---|---|---|---|---|
|
White Label
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
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Milestone Managed
|
Yes
|
Yes
|
Yes
|
Yes
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Yes
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DIY
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Yes
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Security and Buyer protection
Our provider has been in operation globally for 11 years and Milestone has been in operation for 13 years. The Platform is ISO compliant and both Milestone and our provider follow the Australian guidelines set by the LPA. The staff who operate and manage the system have 25y+ experience in ticketing and as your Ticketing Agent, Milestone’s team each bring 15-20 years of experience in commercial ticketing and ticketing management. All payments are processed on our white label system using an encrypted SSL server.
Security and
Buyer protection
Our provider has been in operation globally for 11 years and Milestone has been in operation for 13 years. The Platform is ISO compliant and both Milestone and our provider follow the Australian guidelines set by the LPA. The staff who operate and manage the system have 25y+ experience in ticketing and as your Ticketing Agent, Milestone’s team each bring 15-20 years of experience in commercial ticketing and ticketing management. All payments are processed on our white label system using an encrypted SSL server.
What we include
- Your own Seller account so you can log in, manage your tickets and see reports 24/7
- We work with you directly to customise the UX before build
- We manage the onboarding of events into the system, plus upsells, merchandise and integrations
- We manage inventory, release dates and dynamic pricing throughout the campaign
- We can customise clickable seating plans to choose your seat or “best seat available” options or general entry tickets
- We provide a single customer service email for customers but a dedicated phone line for your customers can be accommodated if needed
- We create a customised daily and weekly report containing the useful data you need for your reporting
- Payments are managed securely
- Final payment dispersal can go to one, or many partners
- You can receive a ‘clip of the ticket’ for every ticket sold, providing you with a revenue stream (optional)
Features
White Label
Milestone Tix - Managed
Milestone Tix - DIY/Self-Managed
White Label
If you have ongoing events and large volumes of tickets (minimum 5k paid tickets per month), we can create a fully customised white label portal with your event name in the URL and your branding across the ticketing site.
Inclusions
- Customised URL to match your domain eg: tickets.eventname.com.au
- 100% event branding (no other brands represented)
- iFrame website integration (embedded widget)
- Partner level (one overarching account so you can control individual logins and access levels)
- Seller level (you can invite third party vendors to build ticketing on your platform. Sellers do not have access to your reporting or financials
- Rebate per ticket
- Milestone manages the customisation, build and management of the platform for you
- Milestone promotes your events on its public social media channel eventsin.com.au
- Customer service provided by you OR Milestone Tix can provide customer support for a monthly fee
Milestone Tix - Managed
Milestone can build and manage your events on the Milestone Tix platform. You simply brief our team and we build and manage your ticketing. You also have access to your account to customise, build reports and adjust your ticketing if needed.
Inclusions
- Vanity URL eg: milestonetix.com.au/eventname
- Your event branding + powered by Milestone Tix
- iFrame website integration (embedded widget)
- You have access to reporting and financials inside individual Seller accounts
- Milestone manages the customisation, build and management of the platform for you
- Customer service provided by Milestone Tix
- Milestone includes free listings on its public website eventsin.com.au
- Milestone promotes your events on its public social media channel eventsin.com.au
- Milestone reinvests 20% of its outside ticket revenue back into a paid digital marketing under its public platform
Milestone Tix - DIY/Self-Managed
You have the option of building and listing your events on the Milestone Tix platform. There are no minimum ticket volumes to use this option, you simply complete our onboarding and banking form, we set you up as a Seller on the system and you start building your tickets.
Inclusions
- Easy to use system for you to create single and multiple event listings
- iFrame website integration (embedded widget)
Financials
There are no ‘inside fees’ charged to the event owner. The outside fee (booking fee paid by the customer) includes a Platform Fee, Milestone Tix Agent Fee, Credit Card fee and an optional Seller commission if you wish to add this to your booking fee for white label and Milestone managed accounts.
Fees are dispersed to multiple parties from the system. Our system automatically disburses payments to the parties involved in the transaction. That is, to you, the Seller, to us as your Agent, to the Platform and the credit card merchant. All you need to do is provide your banking details and we will send you your net ticket payment within 10 working days of the event.
Sign Up Process
Get Started - it's free!
Start selling tickets today or get in touch with us to talk about your event!
Get Started - it's free!
Start selling tickets today or get in touch with us to talk about your event!